Intelligence

Brands.Ng Intelligence is Africa’s first independent, methodology-driven business intelligence unit dedicated exclusively to the Nigerian and African commercial landscape. We produce original research that journalists, regulators, investors, and consumers can cite as a primary source — not summaries of what others have reported, but scored, sourced, reproducible indices built on publicly verifiable data and a methodology published in full.

Most analysis of Nigerian businesses takes one of three forms: company self-reporting, which is inherently partial; journalism that is accurate in the moment but does not produce comparable scores across entities; or international research reports that cover Nigeria as a line item rather than as a market. Brands.Ng Intelligence is none of those things. Every report we publish documents where its data came from, how its scores were calculated, and what its limitations are — because a ranking without a documented methodology is an opinion, and opinions cannot be cited as primary sources.

Our reports are used by Nigerian business journalists who need a credible citation, by regulators who need independent sector data, by investors conducting due diligence, and by Nigerian consumers making financial decisions that affect their daily lives.

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Latest Report

Nigerian Fintech Trust Index — Q2 2026

Published June 2026 | Data collection window: May 22 – June 20, 2026

Nigeria’s fintech sector processed over ₦20.71 trillion in mobile money transactions in Q1 2025 alone. Yet no independent, methodology-driven source had ever ranked these platforms by consumer trust — until now.

The Brands.Ng Intelligence Nigerian Fintech Trust Index Q2 2026 evaluates OPay, PalmPay, Kuda Bank, Moniepoint, FairMoney, and Carbon across six weighted dimensions: CBN regulatory standing, NDIC deposit insurance coverage, app store rating and review sentiment, complaint volume and severity, regulatory fine history, and pricing transparency.

The five findings every Nigerian with a fintech account needs to know:

Carbon, not OPay or Moniepoint, leads Nigeria’s first independent fintech trust index with a composite score of 7.30 out of 10 — a result that directly contradicts the assumption that the largest platform is the most trustworthy.
Moniepoint, which processed ₦412 trillion in transactions in 2025, ranks last with a composite score of 5.35 — the most commercially significant gap between market dominance and consumer trust this index documents.
Every major Nigerian fintech evaluated received at least one significant CBN regulatory action in the past 24 months, including financial penalties, onboarding bans, or formal compliance directives.
OPay and PalmPay provide ₦5 million in NDIC deposit insurance per user — 150% more than Kuda Bank, Moniepoint, FairMoney, and Carbon, whose Microfinance Bank licences carry a ₦2 million ceiling. None of the six platforms discloses this difference prominently.
Kuda Bank holds the highest pricing transparency score on the index and the lowest Trustpilot score — a measurable, documented gap between what Kuda tells consumers and what consumers report experiencing.

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About This Index

What we measure: Consumer trust, defined as the composite of regulatory compliance, deposit protection, complaint volume, app store performance, fine history, and pricing transparency. We do not measure transaction volume, market share, or revenue — those figures tell you which platforms are largest, not which are most trustworthy.

How we score: Every platform is scored on a scale of 1 to 10 across six weighted dimensions. The composite score is calculated using a documented formula published at our methodology page. Every data point is attributed to a named source. Every gap in the data is disclosed explicitly.

Who we are: Brands.Ng Intelligence is the research division of Brands.Ng, Nigeria’s foremost independent business intelligence platform. We have no commercial relationship with any entity evaluated in our reports. Entities do not receive advance access to their scores before publication. Our conflict of interest policy is published in full in our methodology document.

Publication Schedule

Brands.Ng Intelligence reports are published quarterly. The Nigerian Fintech Trust Index refreshes every quarter using a fresh 30-day data collection window. Scores are not carried forward from previous editions — every edition is a new measurement reflecting current data.

Next edition: Nigerian Fintech Trust Index Q3 2026
Data collection window: August 22 – September 20, 2026
Publication target: September 2026

For Journalists and Researchers

The executive summary and rankings table of any Brands.Ng Intelligence report may be reproduced in journalism and policy documents provided Brands.Ng is credited as the source and a link to the full report is included.

Entities that believe a score in any Brands.Ng Intelligence report is based on a factual error may submit a written challenge to editorial@brands.ng citing the specific data point and the Tier 1 or Tier 2 source that supports the correction. We will investigate and respond within 14 days.

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Brands.Ng Intelligence operates independently of Brands.Ng’s commercial and editorial operations. Research findings are not influenced by advertising relationships, sponsored content arrangements, or any commercial relationship with evaluated entities.